Shipping policy

Shipping & Delivery

We ship to eligible destinations worldwide. Available shipping methods, delivery times, and final shipping rates are calculated at checkout based on your shipping address, order value, and selected shipping method.

Free economy shipping may be available for eligible orders that meet the required minimum amount. Orders below the minimum amount, remote regions, or certain destinations may require an additional shipping fee.

Estimated delivery time is usually 5-15 business days for economy shipping. Remote destinations may require 7-20 business days. The final delivery estimate shown at checkout is the most accurate.

Orders are usually processed within 1-3 business days after payment is confirmed. Pre-order items may require additional processing time, which will be shown on the product page when applicable.

International orders may be subject to duties, taxes, or customs fees. These charges are determined by local customs authorities and are the responsibility of the customer unless otherwise stated at checkout.

Please make sure your shipping address, phone number, and zip/postal code are accurate before placing your order. If you need to update your address, please contact us at info@oneodio.com as soon as possible.

Shipping Methods

Available shipping methods may include economy shipping, standard shipping, or other carrier options depending on your destination. Not all shipping methods are available for every country or region.

Remote Regions

Some remote regions may require additional shipping fees or longer delivery times. If your address is considered remote by the carrier or shipping provider, the final shipping rate will be shown at checkout.

Order Tracking

Once your order has shipped, you will receive a shipping confirmation email with tracking information when available. Tracking updates may take some time to appear after the package is handed over to the carrier.

Customs, Duties, and Taxes

For international orders, customs duties, taxes, import fees, or brokerage fees may apply depending on your country or region. These charges are determined by local customs authorities and are the responsibility of the customer unless otherwise stated at checkout.

Incorrect or Incomplete Address

Please ensure that your shipping address is complete and accurate before placing your order. OneOdio is not responsible for failed delivery, return shipping costs, or delays caused by incorrect or incomplete address information.

Contact Us

If you have questions about shipping or delivery, please contact us at info@oneodio.com.